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Rental Terms

 

General Rental Information

The renter and the driver have to be in possession of a valid driving license.

Driving license printed with non Roman Alphabet (Arabic, Chinese, Japanese, Cyrillic etc) must be complemented by an International driving license.

Please show a valid ID card or passport at time of pick up.

Changing booking

A booking can be changed up to 24 hours before the start of the rental or in the event of Flight/travel delays at the moment of delays (on availability) no additional charge-. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this alteration leads to a lesser rental cost.

Cancellation

A booking can be cancelled 24 hours before the rental begins- No charge In the event of cancellation, any payment in advance already made towards the rental shall be paid back. Cancellations can be made via email to info@coronadocarrental.com

No-show

In the event that the booked vehicle is not collected or not collected at the agreed time without notification of time change the rental charge already paid shall be withheld in full.

Age Restrictions

Minimum age in Panama is 21.

Minimum age and possession of a valid driving license in Panama is:

21 years

25 years

A Young Driver Surcharge of USD 5.- per day applies for drivers under 25 years.

Conditions of Payment

Flexi-Tariff

Major international Credit Cards – such as Mastercard and Visa – are accepted.

Diners Club is not accepted.

All other Debit Cards and prepaid cards are not accepted.

Cash Payment is accepted.

Prepaid Tariff

The following credit cards are accepted: Mastercard Card, VISA Card.

We do not accept any prepaid cards or debit cards (Visa Electron).

The renter must be the owner of the indicated credit card. The authorized driver/s details and method of payment will be confirmed at reservation stage and cannot be amended. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card.

By booking a prepaid rate, the credit card will be charged before the start of rental, directly with the estimated total amount of rental. The amount that will be charged on your credit card comprises the price of the rental as well as all additional extra fees.

The rental charge (plus any other charges agreed, e.g. exemptions from liability, delivery charges, airport charges etc.), as a matter of principle, be paid in full for the agreed rental period, i.e. if the vehicle is collected late or returned early there shall be no refund.

Generally

An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.

General Insurance Conditions

All vehicle come with a full coverage policy

Included coverages-

 

Liability/Property damage/Bodily Harm Medical- x.persons/x. accident $100,000/$300,000- Max for Panama

Bodily injury liability covers an at-fault driver so they don’t have out-of-pocket expenses for others’ emergency and ongoing medical expenses, loss of income and funeral costs. It also helps cover the policyholder’s legal fees when the accident results in a lawsuit. Property damage liability helps cover costs such as repairing a home or retail establishment damaged by a vehicle crash and repairing the vehicles of other drivers involved in the accident. $1000 Deductible

Collision-

Collision insurance coverage pays for damage caused to the vehicle in an automobile accident, when you are “at fault”. Collision insurance will pay for any repairs up to the value of the car. $750 Deductible

Comprehensive-

comprehensive covers damage caused to the vehicle caused by any unknown party or “act of God”. Vandalism, flood, hurricane, theft, falling objects and fire are all events usually covered by comprehensive automobile insurance. Vehicle must not be in motion at the time of the event. Insurance or police report must be summited for coverage. comprehensive coverage will pay up to the market value of the car $300 Deductible.

Theft or loss of vehicle-

Full replacement value of vehicle $300 Deductible

Accidental death driver- 

$10,000

Broken or cracked windows or winshields-

$200 Deductible

24 hour roadside assistance- 

Express service-

insurance agent will respond to the scene of accident fill out accident reports and protect against false claims of fault. tel 800-4400- 265-2881- 6223-8629

Excluded from the protection is the use of the vehicle for the transport of dangerous goods, off road driving, driving thru rivers or driving on beaches. All protection as part of the rental contract will become void, in particular, if an unauthorized or intoxicated drivers, has used the vehicle or if the driver of the vehicle does not possess the required driver’s license at the time of the event giving rise to claim.

Smoking in the Rental Vehicle is subject to a $150 cleaning fee

Renting party is responsible for the cost of lost keys

Delivery & Collection

During Opening Hours 8:00am to 5:00pm Monday thru Friday– Pickup and Returns are available at our office location. Other locations for delivery and collection are based on availability and may be subject to a delivery/collection fee.

Out of Opening Hours – Delivery/Collection Service is available on request. Please contact the local rental station. An out of opening hours charge for Delivery/Collection Service may apply.

Out Of Hours – An Out Of Hours surcharge may occur for bookings out of opening hours.

All One-Way Rentals are on request and may be subject to delivery/collection fee. Please contact for availability.

International

International One-Way Rentals are not allowed.

Cross Border Rentals & Territorial Restrictions

Cross Border Rentals are not allowed.

Extras

Accessory USD/Day USD/Rental

Baby Seat (0-18 kg) 4.00

Child Seat (15-36 kg) 4.00

Mobile Phone with local SIM card 3.00

Smart phone with WAZE Navigation System 7.00

Accessories are bookable without obligation and subject to availability.

Refueling Charge

All vehicles are supplied with a least 1/2 tank of fuel and should be refilled prior to return to Coronado Cars with the same amount or more presented, otherwise a charge of USD 2.47 per liter of petrol or USD 2.47 per liter of diesel will apply.

Alternatively, you may purchase a tankful of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty. No refunds will be given for unused fuel.

All rates are inclusive of VAT (if VAT incurs).

For corporate customers with individual agreements alternative prices and regulations can apply.